At Dentherion, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable data protection laws and regulations.
1 Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, surname, date of birth, gender, ID/passport number.
- Contact Information: Phone number, email address, physical address.
- Medical Information: Health history, dental records, treatment details, x-rays, prescriptions, allergies, and other information shared during consultations.
- Payment Information: Credit/debit card details, billing address, and transaction history.
- Technical Data: IP address, browser type, device information, and usage data when accessing our website or online services.
- Marketing Preferences: Communication preferences, survey responses, and marketing consent.
2. How We Use Your Information
We use your information for the following purposes:
- To provide dental and medical services, including diagnosis and treatment.
- To schedule and manage appointments.
- To maintain accurate medical and administrative records.
- To process payments and provide billing information.
- To improve our services and customize your experience.
- To comply with legal and regulatory requirements.
- To communicate with you regarding updates, promotions, or reminders if you have provided consent.
3. Sharing Your Information
Dentherion does not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:
- With Medical Professionals: To provide proper dental care or refer you to specialists.
- With Service Providers: For payment processing, IT support, or marketing services under strict confidentiality agreements.
- Legal Requirements: When required by law or to comply with a legal obligation.
- Business Transfers: In the event of a merger, acquisition, or sale of the business, your data may be transferred to the new entity.
4. How We Protect Your Information
Dentherion takes the protection of your data seriously and implements robust security measures, including:
- Data encryption and secure storage.
- Access control to limit who can view your data.
- Regular monitoring and testing of our security systems.
- Training employees on data protection protocols.
While we take these measures, no system can guarantee complete security. We recommend safeguarding your passwords and other personal information.
5. Your Rights
As a data subject, you have the following rights:
- Access and Correction: Request access to your personal data or correction of inaccurate data.
- Data Portability: Receive a copy of your data in a structured format.
- Erasure: Request the deletion of your data, subject to legal and medical record retention requirements.
- Restriction or Objection: Restrict or object to the processing of your data for certain purposes.
- Withdraw Consent: Revoke your consent for marketing or other optional data uses at any time.
To exercise your rights, please contact us using the details below.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, regulatory, or medical record-keeping requirements.
7. Cookies and Website Tracking
Dentherion’s website uses cookies to enhance your experience. Cookies help us analyze website traffic, remember your preferences, and improve our online services.
- Necessary Cookies: Essential for website functionality.
- Analytical Cookies: Used for performance and usage insights.
- Marketing Cookies: Used for personalized advertising if you provide consent.
You can manage or disable cookies through your browser settings.
8. International Data Transfers
If you are accessing our services from outside [insert country], your data may be transferred to and processed in a country with different data protection laws. In such cases, Dentherion ensures that your data is protected in compliance with international standards.
9. Updates to This Privacy Policy
Dentherion reserves the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any significant updates will be communicated through our website or directly to you if required.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Dentherion
[info@dentherion.com]